But we'll get you more telecom refunds and find the larger refunds and bring more savings going forward than any other telecom expense management company. Review our site for a fuller picture, then give us a call and let's get started! 800-473-5655

Reasons To Do a Phone Bill Audit

It’s easy, we do all the work!

After a short initial start-up process, we take it from there. Aside from a few questions from time to time while we are obtaining credits and refunds for you, all you have to do is approve money-saving recommendations we find in your billing. We’ll make all the necessary changes and make sure they are correct and billing properly.

It’s fun! (sort of)

Everybody likes to save money, but when it’s money you’ve overpaid it’s even sweeter to get all of that money refunded back to you, including the telecom taxes! And it’s ok to be a little proud of being savvy enough to hire the professionals at Auditel to get it back for you.

It’s the right thing to do.

In today’s market, there’s an even greater and more difficult obligation to stockholders, taxpayers, employees and yourself to run as tight a ship as you can.

It’s the smart thing to do.

This pandemic has caused a tremendous national economic upheaval and companies and local, state and federal entities don’t have the luxury of ignoring or delaying dealing with expense leakage anymore. Stalled economic growth and revenue and a shrinking tax base has made cost-cutting a necessity, and Auditel can provide relief in that sphere. We have 27 years of expertise in telecom cost reduction and can make a dramatic difference in your telecom expense.

We don’t sell anything except our services. Like a fiduciary, we advocate for our clients and have no affiliation with any telecom provider. 800-473-565five.

What's an AirCard?

                                                                  

An AirCard is a wireless modem used to connect devices to the internet using wireless network (cellular network) and are typically used with laptop or notebook style computers. Where older AirCards such as PCMIA’s and Express cards, some of which were able to connect peripheral devices, are still in use,  more modern devices such as USB modems, sometimes incorporating external antennas, have become much more common and are now the norm.

Modern USB modems are able to deliver 3G or 4G(LTE) performance in areas with excellent signal strength and 3G performance is still usually available as signal strength diminishes in more rural areas. People wonder about 5G modems, and if they give faster speed. There are four modem brands that make the 5G chip; MediaTek, Huawei, Qualcomm, and Samsung. As modern USB modems are very small and powered by the device they provide the connection for, many people prefer them for their portability, signal strength, ease of use and not having to rely on their phone or WiFi hotspots.

AirCard modems are available from a variety of device manufacturers and through the major cellular  providers. AirCards do require a data plan and a SIM card, but prices vary with data usage requirements and there is a possibility of device/carrier compatibility issues so check with your wireless, or cellular provider and device manufacturer for complete details prior to your purchase. Auditel can audit the aircard invoices and bring you savings without any change of services. We can also help you maintain an accurate telecom and wireless inventory. Give us a call today 

WiFi and MiFi. What’s the difference?

Though many people think of them as devices, WiFi and MiFi are trademarked brand names. But what is the difference in WiFi and MiFi? In short, one carries the WiFi signal and is a device, while the other is the technology behind the signal.

WiFi™ is a (now) series of wireless network protocols, based on and designed to meet the various IEEE 802.11 standards. The name is owned by the WiFi Alliance, a non-profit organization that certifies that wireless devices meet the various IEEE 802.11 standards and conform to certain standards of interoperability. For various reasons, not all devices that work as compliant devices have been certified by the WiFi Alliance. WiFi is a device standard technology that is used to describe the connection to the web, but it’s not an actual device. Your 5G smartphone has a chip in it that connects you to the internet, but the technology behind the chip that connects all of your devices including your laptop, and data cards to the MiFi, or hotspot is WiFi.

Did you know that your smartphone has WiFi signal indicator showing the waves or bars of antenna strength? This WiFi signal displays your coverage or Wi-Fi area in bars of strength. These are also called your WiFi signal antenna strength. Without this WiFi signal your devices won’t connect with the internet.

MiFi™ on the other hand, does refer to actual devices. MiFi was trademarked as a brand name by the (then) Novatel Wireless company (now Inseego Corp.). Though there are exceptions to the trademarking, e.g. wireless operator 3 in the U.K and MiFi Networks Pvt Ltd in India. Some people call MiFi a router since it is a piece of equipment, while others call it a hotspot.

MiFi devices are essentially mobile hotspots and are sold by quite a few companies with a variety of available features and functionality. Most MiFi devices will support 3G, 4G, and now many support 5G technology. They are available at varying price points with such features as SD cards for additional data storage, backward compatibility and GPS functionality to name a few. In November, 2019 the first 5G MiFi device supporting up to 16 devices was launched by Vodafone Qata along with Inseego Corp. (a pioneer in 5G and IoT device-to-cloud solutions). Tech is constantly changing but knowing the tech terms can help you understand what devices you need and the signals you need to access the internet.

Auditel focuses on bringing telecom refunds from billing mistakes and errors inside your tech invoices. Did you know that most states collect higher taxes, surcharges, and fees on wireless services than on other taxable goods and services? telecom technology taxes collected in error. Many of these telecom tax errors come from mistakes in tech devices, mobile assets, data usages, telecom taxes, telecom surcharges, telecom tariffs, in both telecom regulated services and non-regulated service monthly fees and charges.

Another reason we focus on find ways to reduce or remove taxes that your company should not be paying for or

We work for our clients to collect telecom refunds for wired and wireless telecom contract violations, telecom contract non-compliances, and in wireless contract non compliances as well. Telecommunication invoices contain a variety of local taxes, state taxes, and surcharges for each state, along with federal fees and usage charges, USF, FUSF, 9-1-1 or 911 fees. More telecom taxes are reviewed and analyzed  for county and gross sales receipts, tax exemptions and so much more. Learn about the Auditel Challenge and find out what’s inside your phone, data, VOIP, internet, and wireless invoices or call 800-473-565five.

Watch our Real Telecom Savings Example videos on Auditel Youtube Channel:

Why have A Telecom Audit Telecom Refunds Part 1 Why have a Telecom Audit Telecom Refunds Part 2 Why Have a Telecom Audit Telecom Refunds Part 3 Forward Savings

Telecom Technology Workshop Training Telecom Manager

                       

 

IT Managers, Telecom Managers, Network Managers Training 

Long Distance and T1 Dedicated Services

This telecom technology workshop for Telecom Managers is designed for upper management. Those managers interested in learning about contract management for large and very large long-distance invoices. Telecom Managers and IT Managers will learn about regulated fees, and non-regulated fees, call detail records (CDR’s) and how to use them, how to distinguish long distance services like:  Intralata, Interstate, Intrastate, and International long distance usages. Plus these Telecom and IT managers will learn how to use the Auditel telecom processes and proven telecom techniques we use to perform telecom billing analysis so they can analyze large AT&T, CenturyLink, Level3, Verizon and other Long Distance billing  accounts .

More for the advanced students like Network managers, Network Engineers, IT Managers, and Telecom Managers  will learn some of the differences between dedicated long distance, and switched long distance services how to manage 800#s (toll-free numbers) and about how calls and minutes are counted and tracked and using CDR’s Call detail records to calculate an accurate cost-per-minute. These managers also learn about minimal call tracking and how to calculate the initial increment techniques to accurately calculate the entire long distance bill. With our audit training your Telecom Manager or IT Manager will know the right kind of usage requirements for any upcoming mergers and acquisitions or changes in business structure. It makes sense to gain telecom long distance knowledge for powerful savings. Contact Auditel to learn more about all of our telecom workshops.

Telecom Training Workshop for Accounts Payable Brings Savings

Auditel Telecom Workshop for Accounts Payable brings results!

While most of the time telecom is folded into the IT department, in a great many businesses the only people that ever actually see the telecom billing are the AP department staff. Auditel’s one-day accounts payable training is a great way to reduce your telecom billing overcharges and billing errors. While they won’t emerge as full-fledged billing auditors after the Auditel Accounts Payable telecom workshop,  your accounts payable team will learn how to spot telecom tariff billing errors they would not otherwise have been able to do.

With their new training, the AP Department can now avoid telecom late fees, and costly phone bill late fees by eliminating the need to set bills aside for research. After the Auditel training the Accounts Payable team will be able to identify some of the issues that cause these bottlenecks. They will also learn about telecom bill tariff, and telecom rate violations, surcharges, tax and various fees and telecom billing errors. In addition, they will learn about telecom fraudulent charges from slamming, or cramming. They’ll learn about telecom bill consolidation to streamline telecom bill payment operations, and how to keep an accurate telecom inventory with all the details including the most pertinent telecom contract information for quick reference and confirmation. With basic telecom accounts payable auditing skills, your accounts payable team can make a dramatic impact on telecom expense reduction.

Contact us today at info@auditelinc.com or 800-473-565five.

Why Lose Money On Telecommunication Taxes & Surcharges?

Telecommunications taxes make up a big portion of your telecom billing total. With some of the telecom taxes around 25% it’s a good idea to be certain that your telecom invoices are accurate. We help with auditing your phone, smartphones, data, networks, internet, all telecommunications invoices across the board.

The 9-1-1 (911)fees, USF, aka FUSF taxes, state taxes and local taxes that appear as gross receipts on your telephone bills. Next there is federal access, federal excise tax, Then there are the other fees and surcharge like telecommunications relay service TRS, and Local Number Portability LNP charges.

Let’s go into one category Access Charges: Did you know that service providers don’t have to charge you a set fee but they do have a maximum fee they can tax per phone line? These access charges are not a government charge but they are a fee set by the Federal Communication Commission FCC.

Oh there is more, much more. Customer line charge aka Subscriber Line Charges, and Interstate Access Charge (calls made from one state to another state) are billed on your lines also.

The State Public Service Commission PSC does regulate and oversee Intrastate calls (those calls made within each state.

So many other fees and charges are in the phone, wireless, data, network, and other telecom invoices. 

There are monthly fees for plans, operator charges, feature charges, and directory assistance.

In addition, there are E-Rate Programs where the Government gives funding to help schools and libraries get big discounts from 20-90 percent! Then there’s the Connect America Fund that is basically a federal universal service high cost program that that gives consumers in high-cost areas internet, and broadband access to modern communications network but give them fees as if they were in urban areas. This applies to both fixed and wireless services areas. And there is the Lifeline service also.+

Auditel can help you locate all the telecom tax refunds and savings. So, give us a call today 800-473-5655. Find out why we conduct so many TEM checkups and go-behind audits.