Telecom Expense Management Proof

 

Take a look at some tips for wireless early termination and more info for saving on wireless accounts without new carrier, or sales hype. We just audit your services and bring you best plans for your corporation. Just give us a quick call at 800.473.5655

You will not save on some of the telecom taxes that even your CPA doesn't understand without our help. 

 Almost no business knows whether their telecom taxes are correct within their telecom billing. Plus, they may be paying telecom expenses within taxes they don't have to pay. We can determine your tax load per account and help you with telecom tax exemptions and over-payments. No savings no fee contingency services call 800.473.5655

 

Almost no business takes the time to review telephone and telecom bills. Take a look at a few of our clients telephone bill savings and consider having us conduct a telecom audit. It's doesn't require much effort on your part, and there is no financial risk, contingency based fees, with plenty of rewards. We audit all AT&T Wireless , Verizon Wireless and all telecom providers just call 800.473.5655

It makes sense to know that the work you're having someone do for you is the best you can get. We have companies that recently had telecom expense audits along with many that have TEM software agreements engage us, with some regularity, to go behind their current TEM provider or program and we ALWAYS find money left on the table. Most of the time a great deal of money. Are you comfortable that you don't need a telecom audit because you had one done a year ago or one is currently underway? We've saved companies in that position hundreds of thousands of dollars in additional savings and telecom refunds.

Here's an example - 

Telecom Savings

 Telecom bill auditing is like having a CPA audit, analyze and review your telecom expenses, mobile invoices, and all telecom services. Then your company gets refunds. But you don’t have to pay hourly or in advance for our services. Auditel only invoices a portion of the savings/recovery as our fee. We are a telecom expense management company.

We've been providing Telecom Expense Management Services to businesses for over 27 years. The telecom refunds alone have added up to over $135 Million! Give us a call today 800-473-5655.

#tem #telecomsavings #telecomaudit #phonebillaudit

Telecom billing errors happen just like mistakes and accidents. Especially now as we all face the COVID-19 pandemic that has affected each of us and the companies we work for, and everyone now has great deal of uncertainty about the future. At the very least, your company needs to stop spending money needlessly on telecom billing errors.

https://auditelinc.com/telecom-billing-errors/

#tem #telecombillingerrors #telecomaudit

 

But we'll get you more telecom refunds and find the larger refunds and bring more savings going forward than any other telecom expense management company. Review our site for a fuller picture, then give us a call and let's get started! 800-473-5655

Reasons To Do a Phone Bill Audit

It’s easy, we do all the work!

After a short initial start-up process, we take it from there. Aside from a few questions from time to time while we are obtaining credits and refunds for you, all you have to do is approve money-saving recommendations we find in your billing. We’ll make all the necessary changes and make sure they are correct and billing properly.

It’s fun! (sort of)

Everybody likes to save money, but when it’s money you’ve overpaid it’s even sweeter to get all of that money refunded back to you, including the telecom taxes! And it’s ok to be a little proud of being savvy enough to hire the professionals at Auditel to get it back for you.

It’s the right thing to do.

In today’s market, there’s an even greater and more difficult obligation to stockholders, taxpayers, employees and yourself to run as tight a ship as you can.

It’s the smart thing to do.

This pandemic has caused a tremendous national economic upheaval and companies and local, state and federal entities don’t have the luxury of ignoring or delaying dealing with expense leakage anymore. Stalled economic growth and revenue and a shrinking tax base has made cost-cutting a necessity, and Auditel can provide relief in that sphere. We have 27 years of expertise in telecom cost reduction and can make a dramatic difference in your telecom expense.

We don’t sell anything except our services. Like a fiduciary, we advocate for our clients and have no affiliation with any telecom provider. 800-473-565five.

What's an AirCard?

                                                                  

An AirCard is a wireless modem used to connect devices to the internet using wireless network (cellular network) and are typically used with laptop or notebook style computers. Where older AirCards such as PCMIA’s and Express cards, some of which were able to connect peripheral devices, are still in use,  more modern devices such as USB modems, sometimes incorporating external antennas, have become much more common and are now the norm.

Modern USB modems are able to deliver 3G or 4G(LTE) performance in areas with excellent signal strength and 3G performance is still usually available as signal strength diminishes in more rural areas. People wonder about 5G modems, and if they give faster speed. There are four modem brands that make the 5G chip; MediaTek, Huawei, Qualcomm, and Samsung. As modern USB modems are very small and powered by the device they provide the connection for, many people prefer them for their portability, signal strength, ease of use and not having to rely on their phone or WiFi hotspots.

AirCard modems are available from a variety of device manufacturers and through the major cellular  providers. AirCards do require a data plan and a SIM card, but prices vary with data usage requirements and there is a possibility of device/carrier compatibility issues so check with your wireless, or cellular provider and device manufacturer for complete details prior to your purchase. Auditel can audit the aircard invoices and bring you savings without any change of services. We can also help you maintain an accurate telecom and wireless inventory. Give us a call today 

WiFi and MiFi. What’s the difference?

Though many people think of them as devices, WiFi and MiFi are trademarked brand names. But what is the difference in WiFi and MiFi? In short, one carries the WiFi signal and is a device, while the other is the technology behind the signal.

WiFi™ is a (now) series of wireless network protocols, based on and designed to meet the various IEEE 802.11 standards. The name is owned by the WiFi Alliance, a non-profit organization that certifies that wireless devices meet the various IEEE 802.11 standards and conform to certain standards of interoperability. For various reasons, not all devices that work as compliant devices have been certified by the WiFi Alliance. WiFi is a device standard technology that is used to describe the connection to the web, but it’s not an actual device. Your 5G smartphone has a chip in it that connects you to the internet, but the technology behind the chip that connects all of your devices including your laptop, and data cards to the MiFi, or hotspot is WiFi.

Did you know that your smartphone has WiFi signal indicator showing the waves or bars of antenna strength? This WiFi signal displays your coverage or Wi-Fi area in bars of strength. These are also called your WiFi signal antenna strength. Without this WiFi signal your devices won’t connect with the internet.

MiFi™ on the other hand, does refer to actual devices. MiFi was trademarked as a brand name by the (then) Novatel Wireless company (now Inseego Corp.). Though there are exceptions to the trademarking, e.g. wireless operator 3 in the U.K and MiFi Networks Pvt Ltd in India. Some people call MiFi a router since it is a piece of equipment, while others call it a hotspot.

MiFi devices are essentially mobile hotspots and are sold by quite a few companies with a variety of available features and functionality. Most MiFi devices will support 3G, 4G, and now many support 5G technology. They are available at varying price points with such features as SD cards for additional data storage, backward compatibility and GPS functionality to name a few. In November, 2019 the first 5G MiFi device supporting up to 16 devices was launched by Vodafone Qata along with Inseego Corp. (a pioneer in 5G and IoT device-to-cloud solutions). Tech is constantly changing but knowing the tech terms can help you understand what devices you need and the signals you need to access the internet.

Auditel focuses on bringing telecom refunds from billing mistakes and errors inside your tech invoices. Did you know that most states collect higher taxes, surcharges, and fees on wireless services than on other taxable goods and services? telecom technology taxes collected in error. Many of these telecom tax errors come from mistakes in tech devices, mobile assets, data usages, telecom taxes, telecom surcharges, telecom tariffs, in both telecom regulated services and non-regulated service monthly fees and charges.

Another reason we focus on find ways to reduce or remove taxes that your company should not be paying for or

We work for our clients to collect telecom refunds for wired and wireless telecom contract violations, telecom contract non-compliances, and in wireless contract non compliances as well. Telecommunication invoices contain a variety of local taxes, state taxes, and surcharges for each state, along with federal fees and usage charges, USF, FUSF, 9-1-1 or 911 fees. More telecom taxes are reviewed and analyzed  for county and gross sales receipts, tax exemptions and so much more. Learn about the Auditel Challenge and find out what’s inside your phone, data, VOIP, internet, and wireless invoices or call 800-473-565five.

Watch our Real Telecom Savings Example videos on Auditel Youtube Channel:

Why have A Telecom Audit Telecom Refunds Part 1 Why have a Telecom Audit Telecom Refunds Part 2 Why Have a Telecom Audit Telecom Refunds Part 3 Forward Savings

Telecom Technology Workshop Training Telecom Manager

                       

 

IT Managers, Telecom Managers, Network Managers Training 

Long Distance and T1 Dedicated Services

This telecom technology workshop for Telecom Managers is designed for upper management. Those managers interested in learning about contract management for large and very large long-distance invoices. Telecom Managers and IT Managers will learn about regulated fees, and non-regulated fees, call detail records (CDR’s) and how to use them, how to distinguish long distance services like:  Intralata, Interstate, Intrastate, and International long distance usages. Plus these Telecom and IT managers will learn how to use the Auditel telecom processes and proven telecom techniques we use to perform telecom billing analysis so they can analyze large AT&T, CenturyLink, Level3, Verizon and other Long Distance billing  accounts .

More for the advanced students like Network managers, Network Engineers, IT Managers, and Telecom Managers  will learn some of the differences between dedicated long distance, and switched long distance services how to manage 800#s (toll-free numbers) and about how calls and minutes are counted and tracked and using CDR’s Call detail records to calculate an accurate cost-per-minute. These managers also learn about minimal call tracking and how to calculate the initial increment techniques to accurately calculate the entire long distance bill. With our audit training your Telecom Manager or IT Manager will know the right kind of usage requirements for any upcoming mergers and acquisitions or changes in business structure. It makes sense to gain telecom long distance knowledge for powerful savings. Contact Auditel to learn more about all of our telecom workshops.

Telecom Training Workshop for Accounts Payable Brings Savings

Auditel Telecom Workshop for Accounts Payable brings results!

While most of the time telecom is folded into the IT department, in a great many businesses the only people that ever actually see the telecom billing are the AP department staff. Auditel’s one-day accounts payable training is a great way to reduce your telecom billing overcharges and billing errors. While they won’t emerge as full-fledged billing auditors after the Auditel Accounts Payable telecom workshop,  your accounts payable team will learn how to spot telecom tariff billing errors they would not otherwise have been able to do.

With their new training, the AP Department can now avoid telecom late fees, and costly phone bill late fees by eliminating the need to set bills aside for research. After the Auditel training the Accounts Payable team will be able to identify some of the issues that cause these bottlenecks. They will also learn about telecom bill tariff, and telecom rate violations, surcharges, tax and various fees and telecom billing errors. In addition, they will learn about telecom fraudulent charges from slamming, or cramming. They’ll learn about telecom bill consolidation to streamline telecom bill payment operations, and how to keep an accurate telecom inventory with all the details including the most pertinent telecom contract information for quick reference and confirmation. With basic telecom accounts payable auditing skills, your accounts payable team can make a dramatic impact on telecom expense reduction.

Contact us today at info@auditelinc.com or 800-473-565five.

Why Lose Money On Telecommunication Taxes & Surcharges?

Telecommunications taxes make up a big portion of your telecom billing total. With some of the telecom taxes around 25% it’s a good idea to be certain that your telecom invoices are accurate. We help with auditing your phone, smartphones, data, networks, internet, all telecommunications invoices across the board.

The 9-1-1 (911)fees, USF, aka FUSF taxes, state taxes and local taxes that appear as gross receipts on your telephone bills. Next there is federal access, federal excise tax, Then there are the other fees and surcharge like telecommunications relay service TRS, and Local Number Portability LNP charges.

Let’s go into one category Access Charges: Did you know that service providers don’t have to charge you a set fee but they do have a maximum fee they can tax per phone line? These access charges are not a government charge but they are a fee set by the Federal Communication Commission FCC.

Oh there is more, much more. Customer line charge aka Subscriber Line Charges, and Interstate Access Charge (calls made from one state to another state) are billed on your lines also.

The State Public Service Commission PSC does regulate and oversee Intrastate calls (those calls made within each state.

So many other fees and charges are in the phone, wireless, data, network, and other telecom invoices. 

There are monthly fees for plans, operator charges, feature charges, and directory assistance.

In addition, there are E-Rate Programs where the Government gives funding to help schools and libraries get big discounts from 20-90 percent! Then there’s the Connect America Fund that is basically a federal universal service high cost program that that gives consumers in high-cost areas internet, and broadband access to modern communications network but give them fees as if they were in urban areas. This applies to both fixed and wireless services areas. And there is the Lifeline service also.+

Auditel can help you locate all the telecom tax refunds and savings. So, give us a call today 800-473-5655. Find out why we conduct so many TEM checkups and go-behind audits.

Telecom Audit Companies Bring Business Success

Whether you are a business owner, or member of the corporate exeutive management team of a large corporation, you face daily challenges of keeping the business profitable, business continuity, and business growth under your leadership. 

Today, keeping technology costs low is a cornerstone of any successful business and can be a challenge at times when you have the need for more cost control without having to hire more people to do it.

Telecom costs of almost every type will continue to grow and it critical that technology costs be kept as low as possible.

The need for technology auditing is pretty strong these days as telecom makes up 25% of expense in many corporations. Not only do you have the fixed cost of employees, but technology costs as well.  

Auditel Inc. a Telecom Expense Management company since 1993 and we deliver the best, most comprehensive technology solutions available to your company.

Our contingency based fees cost you nothing up front and only a portion of the funds you recover from our work. Take the Auditel Challenge today and find out why your friends chose us. received We are known for our telecom refunds and bringing your money back from your telecom provider.

Give us a call today, 800-473-5655

Innovative Strategies for Business Cost Reduction

Businesses develop innovative strategies, every operation must try to develop a culture of innovation aka innovation culture for all sorts of reasons and in all sorts of areas; sales and marketing, fixed operations streamlining, product placement and improvement, etc. The challenge of course is to make the business more profitable and efficient, ideally while improving and strengthening that innovation culture and business growth.

One area that is frequently overlooked is telecom expense. If your business is growing and changing what is your business currently paying for these expenses? Wireline, wireless, mobile, data, WIFI and the like, will only increase with future technology. And given the record of telecommunications carriers billing accuracy and overcharging up to 85% of your bills contain errors. Shouldn’t another innovative strategy be a part of your management workflow? You can start out by making sure that doesn’t happen, and getting telecom refunds for the technology invoices you’ve been overcharged for?

Give Auditel a call today. We’ll get your refunds, stop the overcharges, stop the incorrect taxation, find ways to save you technology revenue and money in the future.

We can make a tremendous difference in your telecommunications expense. Guaranteed ! Take the Auditel Challenge. 1-800-473-5655

25 Years strong Auditel Telecom Refunds and TEM bring $125 Million

Auditel Inc. of Florida, an auditing telecommunication company, celebrates 25 years in business. Barbara Clements founded Auditel in February of 1993. “I’m often asked how Auditel started and changed over the years.”

In the early 90’s, I was in the long-distance business, and one of our clients was Gooding’s Supermarkets, a Florida-based grocery store chain. While reviewing their telecom bills, I noticed they weren’t billed usages for 30 phone lines. The telecom vendor thought the phone lines were in use, but I could find none of the normal usages on any bills for the past 10 years, so I requested a site visit.

The Service Provider and the vendor spent the entire day trying to locate the 30 lines. Turns out theses were PBX lines that had never been delivered to the site. The next surprise was that they had been billing for the past 10 years!  We obtained a refund back to the service established date, plus interest. It was a sizable refund, and I knew right then that I was on to something. I started Auditel and haven’t looked back.

Gooding’s hired Auditel to oversee their telecom department, and the bank branches inside the supermarkets used our telecom audit services as well and the journey began.  I grew my team as I had a heart for finding mistakes in the phone and data billings. Turned out there were a lot of errors in our client’s bills.  The news traveled quickly and we began getting requests for telecom audits for clients like Florida Hospital, Rotech Medical, Sears Pest Control, Airgas, 1st National Bank, Rent a Center,  the Orlando Sentinel, Pier 1 Imports, among others. It was truly amazing to be working with Fortune 500 Companies in our first years of business.

As we expanded, I developed a telecom training curriculum that brought in IT managers, telecom managers, telecom service technicians, telecom analysts, and accounts payable for workshop training. The telecom expense management workshop provided the tools and process needed to analyze Service Providers taxes, surcharges, fees, contracts, and USOC codes. With our GSA schedule we trained several divisions of the U.S. Marines, and The National Weather Service. Then large corporations came for training like GMAC Insurance, Southern Company, RentWay, EchoStar (now Dish Networks) and many more of our clients that can’t be named due to confidentiality and NDA.  

We recently performed telecom expense management services for a client with a current TEM provider. After two other firms independently conducted the telecom audit they couldn’t find any telecom refunds or savings.  The client asked Auditel to perform the same audit, within 3 weeks we delivered findings of over $350K in refunds plus monthly savings, with no change of Service Provider, and no upfront costs. Auditel contingency TEM services delivered unbiased results along with hefty telecom refunds.

What started out as a question about a Gooding’s phone bill ended up starting the foundations of Auditel. Now thanks to our clients, for over 25 years now we’ve delivered telecom audits, inventory management, telecom training with templates and tool for success. We plan to continue to provide excellent service and contingency based telecom expense management.”

What is Mobile Expense Management?

Mobile Expenses management or MEM is known as Wireless Expense Management and Optimization in Wikipedia. Wikepedia describes Wireless Expense Management and Optimization: Corporations need to be able to focus on their core business, the larger the business the more there is to handle on a day-to-day basis. And businesses with a large mobile / cellular / wireless presence also have the expenses associated with them. 

These companies need professional Telecom Expense Management (TEM) to help them manage their wireless telecom bills accurately and effectively. For a business already under pressure from their primary business obligations tasking an accounts payable department with tracking the ever-changing wireless technologies and changing General Ledger(GL), codes from acquisitions and mergers can be overwhelming and are not qualified to track what they need to look for to make sure that telecom bills are truly accurate and the business is not being overcharged.

Improve corporate mobile budget and budget forecasting using mobile reporting and Auditel mobile expense management services.  Our analysis and mobile expense management reporting give management accurate insight into the mobile spend and mobile asset environment. Helping upper management by reducing the time and efforts to review the outdated inventory and mobile phones.  

Auditel gives management the tools and insight into the entire mobile environment. Auditel provides up to date usages making mobile budget planning and forecasting simple. We take the tough decisions out of the equation.  Our mobile expense management is built around an accurate mobile inventory all the while reducing mobile cost.

For detailed information feel free to contact me on auditel@auditelinc.com visit #auditelincorp on twitter or LinkedIn.

FCC Uncovers Mystery Fees Inside Verizon Wireless Bills, Up to 90 Million in Refunds Expected

Over 15 Million customers will get money back from Verizon!  This report seems farfetched, so we dug into the evidence.  Our story comes from two reliable sources, an October 3^rd, 2018 Verizon Press Release, and an October 3^rd, 2010 FCC Press Release.  The FCC broadcast "We can confirm reports of an FCC investigation into mystery fees that appeared on Verizon Wireless bills costing over 15 million Americans tens of millions of dollars. Reportedly, Verizon itself has put the amount of overcharges at more than fifty million dollars dating back two years.” Michele Ellison, FCC Enforcement Bureau Chief, stated.

Mary Coyne, Deputy General Counsel Verizon Wireless stated “In October and November, we are notifying about 15 million customers, through their regular bill messages, that we are applying credits to their accounts due to mistaken past data charges. We will mail former customers refund checks. In most cases, these credits are in the $2 to $6 range; some will receive larger credits or refunds. As we reviewed customer accounts, we discovered that over the past several years’ 15 million customers who did not have data plans could have been billed for data sessions on their phones that they did not initiate. These customers would normally have been billed at the standard rate of $1.99 per megabyte for any data they chose to access from their phones”.

Ellison says "The FCC Enforcement Bureau began looking into this matter ten months ago after reports from consumers about these mystery fees. Our role is to protect American consumers and give them a voice.  Consumers have a right to receive straight bills and to get straight answers when they question them.  We're gratified to see Verizon agree to finally repay its customers.  But questions remain as to why it took Verizon two years to reimburse its customers and why greater disclosure and other corrective actions did not come much, much sooner.”

What will happen to all the mistakes that are not uncovered by the FCC, the errors not reported by any service provider, and never challenged?  What about all of the mistakes on those wireless bills where services were cancelled, or provider changed, or sadly in today’s economy the business is now closed?  The average person changes cell phone plans almost as often as they buy a new suit.  Data lines change as new and innovative ways to broaden our bandwidth are revealed.  Do you trust your bills?

If Verizon Wireless was challenged for ten plus months to correct this issue why did it take them two years to correct it?  Our challenge is to review all the various Service Providers telecom billings and ensure that any billing error is corrected and recovery is given as soon as possible. 

How can the public be aware of the various tariffs, taxes, contract compliances and surcharges?    It is extremely difficult for an individual to review their cell phone bill.  How can corporations and government entities review their bills?  They have mountains of bills they receive monthly.  They must understand and find the corresponding tariff for each fee inside of each various telecom service and check the contract compliance that goes with each fee.  Add this to the fact that the fees checked last month may vary as they are constantly changing.

Getting something back from Verizon Wireless for these small cell phone bill overcharges is good, but recovery was very slow in coming.  There are thousands of billing errors in both the US and abroad.  Similar problems are found with every telecom service, in every Service Provider, in both US and global markets. Why not uncover the rest of the story inside of all your telecom bills? 

About the Author:

Barbara Clements is the founder & President of Auditel, Inc. (www.auditelinc.com), and Co-founder & Chair of Auditel Expense Management, India (AEM).  For over 19 years Auditel has delivered some of the highest findings in telecom bill tariff, surcharge, and tax recoveries.  Auditel is a leader in the TEM industry and delivers telecom bill expense management and analytics with a forensic approach.  Auditel is known for its attention to detail, customer service, and strong track record in telecom recovery for US Corporations, State, Local, and Federal Government.  We provide a complimentary telecom consultation plus our guarantee that if there is no recovery, there is no fee!  800-473-5655